Tuesday, November 18, 2008

Zain's zain?

I had experienced a slight problem with Internet Connection to Zain, the ISP that I subscribe to. And I soon put forward my observation in a slightly round-about way.

But here's the nice way they responded. I am sure you will say 'zain'!

(Some of my non-arab friends might know that 'Zain' is also another word for 'good')

Click here on this link and read for yourself :-)

Just thought of sharing - as a good example of customer service/PR response by the company - eventhough it happened a couple of months ago.

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1 comment:

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